Customer Testimonials

Very friendly knowledgeable staff. Reasonably priced and glad to help out!!

Lucy was extremely helpful and friendly!

Lucy was very patient with my family (especially my little one) and helped us through our purchase as it had been a while since we got a vehicle. Overall, my experience was very positive with PAW.

Had an appt and showed up at appt time. Had appt since Friday and appt Monday. Arrive and can’t find the keys for the vehicle? Suddenly disappeared over the weekend. Sales guy, I was going to call but was hoping to find them. Thanks for letting me waste 1.5 hours one way to drive here. Do NOT recommend. Disappointed. Any “reply” they come back with is null. Show up and keys are missing!?!? And don’t have 2 sets? Oh and management won’t be in for 2+ hours.

Bought a duramax here back in 22, great place haven’t had a bad experience and have referred family and friends to this place for a vehicle.

I had a wonderful time amazing people to deal with

It was a very easy, pain free process. I drove from 3 hours away and with preapproval everything went quick and smooth.

Lucy is a rockstar. So happy with my 2001 Miata

Made it easy to get a vehicle . They wer helpful during the process. Found a good car as well.

Very nice people to deal with and honest with the info they have given to them. Mark Thelen and the manager is who I delt with…..thank you again for working with me

Had a great experience buying a used car! Thank you, you guys were awesome!

The truck has been working great and the people are friendly and professional.

(Translated by Google) If you're Latino and need a car, PAW (Public Auto Wholesale) is the best option for you. They have cars in excellent condition at affordable prices, and their staff is very friendly. 100% recommended for everyone. God bless them. (Original) Si eres latino y necesitas un auto: “PAW, public auto wholesale” es la mejor opción para ti, autos en muy buen estado y precios accesibles, sus servidores son muy amables, 100% recomendado para todos. Dios los bendiga

Great exceptional service. Had a great time and was impressed with the deal we had got! Honest and professional! ⭐️⭐️⭐️⭐️⭐️

The staff were incredibly helpful with answering my questions and understanding with my banks slow communication 🙂

Super fast and simple!

Lucy is truly the most patient & understanding human ever. My car signing was a little chaotic (on my end) and she made it smooth and an easy process to get done. She jumped thru hoops for me to get me in the car I wanted and made it the easiest process possible. Shout out to them & the team at PAW.

Lucy was very helpful and really awesome to talk to, she taught me so much about buying cars and I would recommend checking them out if your looking for used cars and no bs salesmen.

I bought a vehicle from them in 2023!! a 2011 Chevy Silverado 1500... I immediately had problems with the door panel on the left driver side. it started falling off. I brought it back there and they drilled it to the door for me thanks... but what they don't tell you is all already existing problems when you buy car/truck from a place like this is. (rusted out truck frame so bad it needs replacement ) the transmission has gone out since I have had it. There seems is rust rotting out on the rear of the frame and it's going ... Read More

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Google - Aug 24, 2026

I bought a vehicle from them in 2023!! a 2011 Chevy Silverado 1500... I immediately had problems with the door panel on the left driver side. it started falling off. I brought it back there and they drilled it to the door for me thanks... but what they don't tell you is all already existing problems when you buy car/truck from a place like this is. (rusted out truck frame so bad it needs replacement ) the transmission has gone out since I have had it. There seems is rust rotting out on the rear of the frame and it's going to cost me another two grand to have that patched I've spent over well over $6,000 on this car for repairs... The blower motor went out. the transmission was expensive as shit. I've had to change the back drum brakes and of course the front disc brakes and that's could be considered normal maintenance put new rotors on it, battery and wiring, rear differential an I'm still paying on the loan from the 3 years ago at 40% interest. Some things do go out after a couple years but I've only had the truck for a couple years it is not worth it to buy from a place like this with no guarantees or warranties... unless it's fully inspected including the frame for rust. I would talk them down any price that they try to sell you the vehicle for. If I would have known this truck would have been a money pit I'd never would have bought it

Very helpful service nice people

This dealership was very easy to work with starting with jared and finished with Lucy, both were very friendly and laid back Lucy made the financing process very smooth. Test drove a couple before choosing and was very happy with how they don’t push you into something you don’t want like other dealers do. I am very happy with my purchase Thank you Lucy and Jared ill definitely be stopping in for my next vehicle in the future

Awesome place; excellent customer service, great deals.

Very personable, but after receiving 3 letters from different credit unions that PAW finances thru, my credit score dropped TREMENDOUSLY! ALWAYS let someone know before you do a credit check!

Great people to work with. Open and honest. Fair on the prices and gives all the best options!

Best experience very friendly and helpful awesome, I will send my friend and family. Thanks so much Lucy We will see you in the future

got my first car here and it was super cheap! good alternative for used cars if you dont have a super high budget!

Very nice people, was just looking to see how much they would give me for my Yukon and maybe do a trade in and I ended up doing a trade in and got what I wanted and they helped me figure everything out

Amazing service and just very professional and understanding

By the time I made my way over to PAW, I was frustrated and exhausted. I had been lucky enough to drive the same car for 13 years but after an accident, suddenly had to find a new vehicle. I went to several dealerships and everything was either too expensive or not what I was looking for, or being sold by people who were either disinterested in helping me or overly pushy. PAW was the perfect experience. Everyone there is kind and patient. They know what they're talking about but they aren't at all pushy or "sales-y" ... Read More

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Google - Aug 2, 2026

By the time I made my way over to PAW, I was frustrated and exhausted. I had been lucky enough to drive the same car for 13 years but after an accident, suddenly had to find a new vehicle. I went to several dealerships and everything was either too expensive or not what I was looking for, or being sold by people who were either disinterested in helping me or overly pushy. PAW was the perfect experience. Everyone there is kind and patient. They know what they're talking about but they aren't at all pushy or "sales-y" people. Lucy made the credit application experience really easy too. Obviously, they sell used vehicles, and that always involves some level of risk. But PAW doesn't misrepresent their vehicles, and overall, if you research the vehicle you want and look up the carfax, you'll be good to go.

Lucy is is pessimistic and efficient I will definitely keep coming back here with more customers. This is a very good place. Mark keep checking on me from the day I called here to tell them I needed a car.

Lucy at PAW made my car buying experience exactly what I was hoping for! Quick, easy, and affordable. After being without a vehicle for 2 weeks, I needed to find something asap. Following my online inquiry, Lucy reached out to me with a link for the application and I was approved within the same hour. I couldn’t be more grateful for how quickly she worked! Definitely recommend Lucy and PAW if you’re in need of a vehicle! Photo is of the car I bought after her first car wash 🙂

Fantastic service! Staff were very kind and helpful (especially because my father and I were woefully underprepared)

Go see Lucy and the team we went looking for 1 vehical and came home with 2. she made this process so fast and painless.the rest of the team made sure both vehicles where ready to go by the time the paperwork was settled! And not with super high interest loans. I would recommend P.A.W to anyone looking for a vehical!!!!!!!

Bought a car today and it went smooth. Helpful and got me into a car with easy payments

I had an outstanding experience purchasing my 2017 Ram 1500 thanks to Jared Hennigs and Mike Jordet. From start to finish, both of them went above and beyond to make the process smooth, stress-free, and enjoyable. Mike provided excellent advice when it came to financing and took the time to explain my options clearly, helping me make the best decision for my situation. Jared was equally impressive—he patiently answered all of my questions and worked with me to ensure I could remove parts from my old vehicle before it was picked up. His willingness to accommodate my needs and attention to ... Read More

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Google - Jun 25, 2026

I had an outstanding experience purchasing my 2017 Ram 1500 thanks to Jared Hennigs and Mike Jordet. From start to finish, both of them went above and beyond to make the process smooth, stress-free, and enjoyable. Mike provided excellent advice when it came to financing and took the time to explain my options clearly, helping me make the best decision for my situation. Jared was equally impressive—he patiently answered all of my questions and worked with me to ensure I could remove parts from my old vehicle before it was picked up. His willingness to accommodate my needs and attention to detail truly stood out. Together, Jared and Mike make an incredible team. Their professionalism, honesty, and dedication to customer service made this one of the best vehicle-buying experiences I’ve ever had. If you’re in the market for a used vehicle, I highly recommend asking for Jared Hennigs and Mike Jordet. You won’t be disappointed!

BE very very cautious buying from them and do your due diligence. Purchased a 2006 chevy silverado from them in January. They claim to sell vehicles that are safety inspected with minor problems that might need a little work. The morning after i purchased the truck it wouldn’t start. Had to pay $150 bucks to get it towed to a shop and another $500 to get the battery, lines, and starter replaced. I drove the truck for two weeks before a terrible grinding and shaking occurred. The transfer case and zero fluid in it and tore itself apart. I spent $2000+ dollars getting ... Read More

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Google - Jun 17, 2026

BE very very cautious buying from them and do your due diligence. Purchased a 2006 chevy silverado from them in January. They claim to sell vehicles that are safety inspected with minor problems that might need a little work. The morning after i purchased the truck it wouldn’t start. Had to pay $150 bucks to get it towed to a shop and another $500 to get the battery, lines, and starter replaced. I drove the truck for two weeks before a terrible grinding and shaking occurred. The transfer case and zero fluid in it and tore itself apart. I spent $2000+ dollars getting replaced. Took it to MTH to see what they would offer me out of curiosity. They offered me $500 on a truck they sold to be for with 2,000 less miles, a bad starter, a bad battery, a bad transfer case for $6000. That to me does not seem to be the integrity that they claim are their core values. Minor problems should not include $1000 repairs just to get it running. They get you to sign a bunch of stuff saying you buy as is and left me with money pit and no real way to get out of this unfortunate situation. I hope no other person has to go through this so please do you due diligence, get the car inspected, look at the updated carfax etc. Please be careful.

Just purchased a truck here. Friendly staff easy financing process. great all around experience. Will definitely be back and will be sending friends.

This girl Lucy, she is amazing!

Great experience! Lucy was Wonderful and made purchasing very easy!

recently got a car from this dealership and the entire process was a breeze! Lucy was very kind and helpful thought the entire process start to finish. Would highly recommend!!

Fast friendly service. Highly recommended.

Very professional and we’re super willing to work with me.

Great experience buying my truck. Had several options and worked with me on choosing the right one. Definitely recommend!

Public Auto Wholesale gets 5 stars from me! I had been looking for over 6 months trying to find a Buick Enclave that could be purchased with my limited funds. Mark and Lucy Thelen helped me seal the deal! I almost gave up trying to find a dealer who would help me but they made it work and I got the vehicle I wanted! Go to (PAWs) and see if you can also find that car and the financing to go with it!

Folks, you absolutely want to stay away from this place. This review is meant to save you money. You must absolutely buy your vehicle at another location. I purchased a 2019 Chevy Trax for $8000. Within the first week of buying the vehicle I had to put in over $2000 worth of repairs to make it safe to drive. Had I not caught that the coolant was leaking massively (one of the repairs) the vehicle would have overheated (when I caught it it was dangerously low on coolant) and possibly destroyed the vehicle. The more expensive repair was the oil was heavily leaking ... Read More

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Google - Feb 4, 2026

Folks, you absolutely want to stay away from this place. This review is meant to save you money. You must absolutely buy your vehicle at another location. I purchased a 2019 Chevy Trax for $8000. Within the first week of buying the vehicle I had to put in over $2000 worth of repairs to make it safe to drive. Had I not caught that the coolant was leaking massively (one of the repairs) the vehicle would have overheated (when I caught it it was dangerously low on coolant) and possibly destroyed the vehicle. The more expensive repair was the oil was heavily leaking due to a failed oil filter housing. Two major mechanical failures. The folks there were friendly no doubt. I thought they were very nice. The sales associate Jared Hennigs was friendly, but misleading. He told me multiple times. Over and over. "This is a good vehicle." "We haven't had any problems with it." "The only thing wrong with it is the TPSM monitor and that's like a $100 fix" It is shameful to sell a vehicle in this condition while looking a customer in the eye and claiming it has "no problems." These are not minor used car quirks. These are catastrophic failures. For Jared to look me in the eye and claim this car had "no real problems" is either gross incompetence or deliberate dishonesty. Essentially, fraudulent misrepresentation. Being nice does not make up for selling a customer a vehicle that is mechanically unsound. As part of Minnesota Truck Headquarters, this location should have the resources and standards to properly inspect their inventory. It is disappointing to see such a well-known dealership group selling a vehicle with major undisclosed mechanical failures. Their reputation led me to expect quality, but the vehicle I received suggests their inspection process is either nonexistent or completely ineffective. Folks, you absolutely must buy your vehicle someplace else. What they did to me wasn't right. It was downright wrong. Shameful. Disrespectful. Folks, buy a certified vehicle from someplace else. This is not the place to buy a used vehicle. I encourage anyone else who has had the experience I have with them to file a complaint with the Minnesota Attorney General's office.

Kept in contact with this dealership for a week, they pulled our credit, we consistently asked for updates, they told us the car was being looked at. 15 Minutes after they got the car back from being looked at they sold it to someone else. The way they do business is extremely frustrating and unfair.

Be prepared to pay exactly what they are asking. No dealing on price with this dealership. I tried to negotiate with them on a 2012 Jeep Liberty they listed with Cargurus According to Cargurus they listed with them over 90 days ago. Looking at the pics on Cargurus the tail gate just above the back brake light it has a nasty rust spot with an actual hole in the center of it. I checked with local auto body guys they quoted it would require the replacement of the gate. The cost of replacement and a paint match would be $2000 - $2500. I told ... Read More

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Google - Nov 15, 2025

Be prepared to pay exactly what they are asking. No dealing on price with this dealership. I tried to negotiate with them on a 2012 Jeep Liberty they listed with Cargurus According to Cargurus they listed with them over 90 days ago. Looking at the pics on Cargurus the tail gate just above the back brake light it has a nasty rust spot with an actual hole in the center of it. I checked with local auto body guys they quoted it would require the replacement of the gate. The cost of replacement and a paint match would be $2000 - $2500. I told the. I would consume $1000 - 1500 of the cost for the work if they consumed $1000 but they would not even negotiate. But it actually worked out ok I purchased a Nissan Murado Platinum in Cambridge MN at Steve's Auto and got a way better deal!! Rust is one thing but a hole is another given that winter is right around the corner!!

This dealership sold me a truck for 4 times the price of the vehicle’s value for the year make model and the amount of miles on the vehicle. They also talked my into an extra 2-3 thousand for a warranty that I didn’t need. On top of it all they lied to my face and told me my loan was only going to be 3 years. I’m a year into paying it off and I find out through the loan people that it is actually a 5 year loan plan. Not to mention some of the stuff advertised for the ... Read More

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Google - Sep 30, 2025

This dealership sold me a truck for 4 times the price of the vehicle’s value for the year make model and the amount of miles on the vehicle. They also talked my into an extra 2-3 thousand for a warranty that I didn’t need. On top of it all they lied to my face and told me my loan was only going to be 3 years. I’m a year into paying it off and I find out through the loan people that it is actually a 5 year loan plan. Not to mention some of the stuff advertised for the truck’s accessories and functions being broken such as the cup holder being broken and the heated seats one of the main reasons I wanted the truck being broken. Another thing I noticed is they glued on the piece above the tire now it is falling apart. Please rethink when going to this place mind you I drove a hour to pick up this truck just to be played like this.

Bought a 2013 ford Taurus everything was amazing with the car not even two weeks later the head gaskets went out and the car is leaking anti freeze the car is not even drivable at the moment very disappointed don’t have transportation now because I can’t afford to fix it at the moment don’t recommend this place

Trades in my ford flex to them on May 1 2025 for a ford explorer. Looked great. Did not notice any issues except the tire was low (they said it was from sitting there) and the sun roof didn’t work. Which was fine by me. A affordable vehicle that I loved. Well on May 12 (not even two weeks later) the water pump blew. Called and asked if they could help out in any way because my 12,000 purchase turned into an extra 4k because of how the water pump is inside the engine. They told me no. The best they would do ... Read More

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Google - May 15, 2025

Trades in my ford flex to them on May 1 2025 for a ford explorer. Looked great. Did not notice any issues except the tire was low (they said it was from sitting there) and the sun roof didn’t work. Which was fine by me. A affordable vehicle that I loved. Well on May 12 (not even two weeks later) the water pump blew. Called and asked if they could help out in any way because my 12,000 purchase turned into an extra 4k because of how the water pump is inside the engine. They told me no. The best they would do is a 10% discount through their repair shop. Why would I go to their repair shop after they screwed me over. And won’t even help me.They did not tell me anything that was wrong with this vehicle. They are a scam. Not honest and decent at all. I would never recommend this place to ANYONE! Buyer beware!

My brother and I took the day off work on Friday to meet with Adrian and possibly purchase a Silverado to use as a work truck. We were then told that the truck would not be ready on Friday so we rescheduled for Saturday, frustrating but no problem. But then we get a text saying that the truck we were interested in was sold on Friday night by a different sales person. We were told that the truck would be good to go for Saturday. Now we are looking elsewhere.

Mark and Lucy were awesome to work with , they didn't give up on me and sold me a vehicle I love .

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Final update: I worked with Mat at MTH to find a resolution to the issues I have noted below in my initial review. After sending all the invoices for the work I needed done to the vehicle Mat and his service manager came up with a figure that they felt was fair, I however had a different figure in mind and after some discussions Mat agreed. They paid for 3/4 of the repair cost. With that being said, Please do your due diligence before purchasing from the PAW division. Ask if they have cleared any codes when making repairs and if ... Read More

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Google - Feb 22, 2024

Final update: I worked with Mat at MTH to find a resolution to the issues I have noted below in my initial review. After sending all the invoices for the work I needed done to the vehicle Mat and his service manager came up with a figure that they felt was fair, I however had a different figure in mind and after some discussions Mat agreed. They paid for 3/4 of the repair cost. With that being said, Please do your due diligence before purchasing from the PAW division. Ask if they have cleared any codes when making repairs and if the answer is yes, ask a few more questions. If you have the ability to have the vehicle scanned prior to purchase I recommend you do that as well. I do not recommend purchasing a vehicle from the PAW division of MTH. They intentionally cleared codes just long enough for us to test drive the vehicle and to get it home before codes started to pop up left and right. Now we’re thousands of dollars into the repairs and MTH is not willing to help with any of the repairs. I recommend you spend a little more money and go through an honest dealership. Buyers beware!!! Edit, Thanks for the useless reply MTH - an outside inspection would have been a great option although it does not dismiss the fact that your shop intentionally cleared the codes so we wouldn’t see them. Full transparency would have been leaving the codes visible for all buyers to see without needing an external inspection. I brought this Lemon of a vehicle you sold me to a reputable repair shop to save myself from being scammed any further from your dealership. I’m thinking a call to a Lawyer is in the near future. Again, Do not buy from this dealership.

Ok Lucy was absolutely amazing 5 Stars for her and I was very very happy with my truck for the price it was and what it looked like but on my way home the oil pressure light came on and said stop vehicle and I went and checked the oil not a drop of oil on the dip stick I just figured someone would have checked it before selling it so unfortunately I am disappointed if I buy there again I’m gonna be checking everything over next time

Buyer beware, they paint a good picture but $1,000 later of fuel getting there the body is falling apart from rust!!

I bought a used vehicle and it didn’t start the next day, check suspension light came on, and the ignition was grinding after I made the sale❗️if the business knew it was a lemon, just say that❗️too avoid the conflict with the consumers…as readily as the salesperson wants to sell, you should have the same motivation to be upfront and educate someone about used vehicles and put you in a dependable vehicle..,I wish there was a 7 day warranty for all used vehicles in Minnesota, instead of scamming the consumer❗️I am on a fixed income ... Read More

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Google - Feb 22, 2023

I bought a used vehicle and it didn’t start the next day, check suspension light came on, and the ignition was grinding after I made the sale❗️if the business knew it was a lemon, just say that❗️too avoid the conflict with the consumers…as readily as the salesperson wants to sell, you should have the same motivation to be upfront and educate someone about used vehicles and put you in a dependable vehicle..,I wish there was a 7 day warranty for all used vehicles in Minnesota, instead of scamming the consumer❗️I am on a fixed income with a part time job…so this was a hard hit financially !!!